That Rogers is a terrible company is hardly news to anyone in Canada. The big three telecom companies in Canada control 94 per cent of the market, and although Telus and Bell are no saints, people seem to hold a particular grudge against Rogers. Yesterday a Rogers customer care representative took to Reddit and confirmed that “it is a terrible cellphone company” and offered to give out some free advice on how to deal with the company.

The thread currently has over 650 comments and made it to the frontpage of the r/Canada message board.

While there was lots of anger directed at Rogers for various terrible experiences people have had with them over the years, there was also plenty of griping about wireless service in general.

You can read the thread at Reddit (or just look at the highlights collected by OpenMedia). Whoever started the thread has since deleted his account, but his responses are still visible. They don’t really tell us anything we didn’t already know, though. Basically, service sucks, everything costs too much, and the big three telecoms know they can get away with it because there’s nowhere else to go.

Asked what exactly made Rogers so terrible, the customer care rep put it this way: “Expensive, bad customer service.”

Nuff said.

Whoever he is, let’s hope he doesn’t get caught and punished by Rogers management. They might saddle him with a 20-year phone contract or something. Who knows what evil their lawyers could dream up?

Redditsxc.hu